Part One - Static & Patrol Officers (NOCN)
Not everyone will be required to take this course. However, Part Two is complulsory.
Topics
- Role and responsibility of security offices
- Customer Care and Social Skills
- Fire Safety
- Health & Safety
- Dealing with Incidents and Emergencies
- The Law (Civil and Criminal)
- Procedures for the Control of Keys & Equipment
- Assignment Instructions
- Reporting
Course Length: 23 hours in 3 days
Examination: 1 hours, multiple choice
Pass Mark: 75%
Part Two - Static & Patrol Officers (NOCN)
Topics
- Communication Skills and Conflict Management
Course Length: 8 hours over on day
Examination: 1 hour, multiple choice
Pass Mark: 75%
Exemptions
Exemptions to Part 1 of the course are possible if you possess:
- SITO Three Days basic job training award
- SITO Two Day basic job training award
- BTEC Intermediate Security Operations Award
- NVQ Level 2 in Security, Safety and Loss Prevention
Please note there are higher level exemptions.